Interassekuranz Sitt & Overlack GmbH
Versicherungsmakler

Ottostraße 1
50859 Köln-Lövenich

Phone: +49 (0) 2234 / 99 55-0
Fax: +49 (0) 2234 / 99 55-599

E-mail: info@isokoeln.de
www.isokoeln.de

Managers:
Stefan Köster, Jörg Schröder

Registered office:
Cologne, registered with the Cologne Registry Court under the number HRB 58832
Sales tax identification number: DE203179375

Competent Supervisory Authority:
Industrie- und Handelskammer zu Köln, Unter Sachsenhausen 10-26, 50667 Köln

Listed in the intermediary register with the number D-8RG4-F4MCS-11 in accordance with § 11a Gewerbeordnung [German Industrial Code]

Please find customer information at first business contact here.

If you have any complaints, you can contact us in writing using the following e-mail address: beschwerde@iso-koeln.de or the indicated mailing address or by telephone: +49 (0) 5231 603-8997. We will confirm receipt of your complaint in writing upon receipt. The time required to deal with your complaint will depend on the circumstances; if a prompt reply is not possible, we will inform you of the underlying reasons and when the investigation is likely to be completed.

Interassekuranz Sitt  Overlack GmbH Versicherungsmakler is strongly committed to resolve any dispute arising out of or in connection with our contractual relationship amicably. We are obliged to take part in extrajudicial settlement of disputes before the Arbitration Boards of

• the Versicherungsombudsmann e. V., Postfach 080632, 10006 Berlin, www.versicherungsombudsmann.de and of
• the Ombudsmann Private Kranken- und Pflegeversicherung, Kronenstraße 13, 10117 Berlin, www.pkv-ombudsmann.de,

where these arbitration bodies are competent.

In accordance with the Regulation  (EU) No 524/2013 on Online Dispute Resolution for Consumer Disputes, we would like to inform you about the ODR-platform which is accessible at http://ec.europa.eu/consumers/odr/.

Here you will find a detailed overview of all images that are used on these webpages.